Be Human When Responding to Negative Hotel Reviews

Keep Calm and Respond to Hotel Negative Reviews Sign

Have you received a bad review from a former hotel guest? Ignoring it isn't going to make it go away, so you might as well deal with it. Your hotel or B&B's online reputation is at stake! This online marketing tip also applies equally to tour operators, tourist attractions, and even restaurants frequented by tourists. Sites such as the all-powerful TripAdvisor as well as Yelp let people review almost any business. Your travel business is bound to be the subject of a negative review at least once in a while. Think about how many bookings are being lost due to negative reviews that go … [Read the Full Article...]

Get More Direct Hotel Bookings By Offering Incentives

Hotel Incentives to Book Direct

We always promote ways to not just get more bookings, but get more direct bookings. Incentives (extras you offer to motivate a potential booker) are a proven technique to make that happen. So how can you choose the optimal hotel giveaway that will … [Read the Full Article...]

Learn Book Now Travel Website Optimization – 10 Week Free Email Training Course

Training Course Book Now Optimization

You've heard of search engine optimization (SEO), but what does "Book Now Optimization" do for my travel business? SEO helps your website get found online while booking optimization helps you convert visitors to customers. There are so many quick … [Read the Full Article...]

3 Contact Us Tricks to Get More Bookings (Travel Website Design Series)

Hotel Clickable Phone Number Example (mobile)

It would be wonderful if every hotel, tour, or vacation package booking could happen instantly, with no human interaction. You could just sit back and let the guest bookings arrive as a notification on your computer. The reality is that so many trip … [Read the Full Article...]