Get More Visitors to Book Now (And Later)™

Add a Suggestion Box to Get Traveler Feedback and Improve Your Tourism Website

Listen to your customers to get more bookings

Listening to your customers by asking for feedback is standard practice these days in the oh so competitive tourism industry.  I find that a majority of tourism businesses ask for feedback via survey forms, in person, or by emailing travelers after they return from a trip.  I agree that it is critical to find out [...]

A Definition and How to Offer Free WiFi at your Hotel or Tourism Business

Free WiFi zone Sign

Is free WiFi a travel privilege or a right?  Browse the listing of any hotel on TripAdvisor or Booking.com and you are sure to find several post-trip reviews mentioning both annoyance and frustration with internet access while traveling. I for one make it a practice to book hotels that include free wireless Internet in the [...]

Travel Booking Emails Must Have a Valid FROM Address

Email-Client-New-Message

Consumers planning a trip online need a reliable way to communicate with your staff to ask questions and complete bookings.  Email is the still the most personal, reliable, and preferred way to get their business, especially when your visitors are traveling from afar and can’t always call.  So it is essential that email messages sent [...]

Why Auto-Play of Travel Videos (and Music) is a Bad Idea

Travel Video without Auto-Play

As a perpetual traveler I enjoy viewing travel videos, especially for new destinations and unique places to stay.  Any tourism business can use a low-cost digital camera or even their smart phone to capture a hotel, resort, tour, or a prior event.  By uploading the results to YouTube and embedding the video HTML snippet on your [...]